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Support

Support

Installation, Training, & Support

Accudyne arranges for transport of the equipment to its new home, uncrates it, re-assembles it as necessary, integrates it with the existing customer equipment, and tests it again [Site Acceptance Testing (SAT)] to provide verification of proper performance. We provide onsite operator training for routine equipment usage and, if desired, we can also provide in-depth training on diagnostics, maintenance, and programming for advanced operators/engineers and equipment maintenance specialists. An operator’s manual is provided detailing safety procedures, troubleshooting, routine operating instructions, and maintenance. Since our machines are often unique, first-of- a-kind, and/or groundbreaking, issues may arise after machine commissioning. When support is required, Accudyne will be there to troubleshoot, make repairs, and get you back on track. Our engineers also provide telephone or onsite technical support as required.